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Exam Name: Salesforce Certified Administrator Certification Name: Salesforce Administrator Exam Code: ADM-201 Dumps PDF Total Questions: 253 Updates: Three Months Free Updates Guarantee: 100% Passing Assurance ADM-201 Free Practice Questions:https://www.salesforceexams.com/ADM-201-Practice-Questions
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The Salesforce ADM-201 exam tests your knowledge of the Salesforce platform. It focuses on key skills like user management, security, and automation. The exam includes 60 questions; you need a 65% score to pass. It is ideal for those managing Salesforce in their workplace.
The exam covers these main topics:
Setting up your organization
Managing users
Security and access control
Working with standard and custom objects
Sales and marketing tools
Service and support
Reports and dashboards
Automating workflows
Using AppExchange
Salesforce recommends using DumpsBox, their free learning platform. It provides tailored study paths for the ADM-201 exam. You can also attend instructor-led courses like ADM-201 and ADX-201. Practice exams and official guides are also helpful.
The exam covers tools like Chatter. This feature helps teams communicate using updates, groups, and mentions. It also covers public calendars, tasks, and events, which help teams work together efficiently.
The exam tests your ability to use AppExchange. You must know how to find, install, and manage third-party apps. These apps extend Salesforce’s features and help businesses operate smoothly.
Salesforce Administrators handle the platform’s setup, manage users, and keep data secure. The ADM-201 exam tests your ability to solve real-world business problems using Salesforce’s features.
The exam covers change management, which involves safely updating and deploying changes. It tests your knowledge of using sandboxes to test updates and ensure they do not cause issues.
The exam tests how you use Salesforce Campaigns. You must know how to create campaigns, track their success, and connect them to sales leads. This helps businesses manage their marketing efforts.
The exam covers how to handle user adoption and stakeholder management. You will be tested on your ability to roll out changes smoothly, ensuring that new features are implemented without disrupting the business.
Focus on hands-on practice. Use Trailhead for free learning, take DumpsBoxADM-201 practice exams, and review official guides. Focus on key areas like user management, security, and reports. Manage your time during the test and focus on real-world scenarios.
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Check Our Recently Added ADM-201 Practice Exam Questions
Question #1
An administrator is planning to use Data Loader to mass import new records to a custom object from a new API.
What will the administrator need to do to use the Data Loader?
A. Add a permission set that allows them to import data.
B. Append their security token at the end of their password to login.
C. Use the Data Import Tool to mass import custom object records.
D. Reset their password and their security token.
Correct Answer(s):
B. Append their security token at the end of their password to login.
Summary:
The Data Loader is a client application that performs bulk API calls to Salesforce. When logging in from an external tool like Data Loader, especially if your organization has network security restrictions (like IP Relaxation), using your password alone is insufficient. A security token is an auto-generated key that must be appended to your password to authenticate successfully via the API from an untrusted network.
Correct Option:
B. Append their security token at the end of their password to login.
The Data Loader authenticates using the Salesforce API, which requires a security token when logging in from outside your organization's trusted IP range. The user's password is not enough for API access; the security token must be concatenated with the password to form the credential for login. For example, if your password is abc123 and your token is XYZ789, you would enter abc123XYZ789 as the password in Data Loader.
Incorrect Option:
A. Add a permission set that allows them to import data.
A permission set is not required to use the Data Loader tool itself. The user's ability to create records on the custom object is governed by their standard object-level and field-level permissions (Profile or Permission Set), not by a special "Data Loader" permission.
C. Use the Data Import Tool to mass import custom object records.
The Data Import Wizard is a different, browser-based tool within Salesforce Setup. The question specifically asks about using the Data Loader, which is a separate, standalone desktop application used for larger, more complex data operations.
D. Reset their password and their security token.
While resetting a password will automatically invalidate the old security token and generate a new one, this is not the direct action required. The administrator already has a valid login and likely a token; they simply need to use the existing token correctly. A reset is only necessary if the token is unknown or lost.
Reference:
Salesforce Help: "When Do I Need a Security Token?" - https://help.salesforce.com/
Question #2
Cloud Kicks has a screen flow with two questions on the same screen, but only one is necessary at a time. The administrator has been asked to show only the questions that is needed. How should an administrator complete this?
A. Use a conditional visibility to hide the unnecessary question
B.
Use a decision element and a new screen to show the proper question
C. Use a new version of the flow for each scenario.
D. Use branching in the flow screen to show the proper scenario
Correct Answer(s):
A. Use a conditional visibility to hide the unnecessary question
Summary:
The requirement is to dynamically show or hide questions on a single screen based on a condition. In Salesforce screen flows, this is achieved by setting the visibility of individual components (like a question) using a rule. This allows the flow to display only the relevant question to the user without navigating to a new screen, providing a cleaner and more efficient user experience.
Correct Option:
A. Use a conditional visibility to hide the unnecessary question.
Each component on a flow screen has a "Conditional Visibility" setting. The administrator can create a rule that determines whether the component is displayed. By setting a unique condition for each question (e.g., "Show Question 1 when Choice = 'Value A'"), only the necessary question will be visible based on the user's previous selection or other data within the flow.
Incorrect Option:
B. Use a decision element and a new screen to show the proper question.
While a decision element could route the user to different screens, this is inefficient for two questions. It would require creating two separate, nearly identical screens, which complicates the flow's maintenance and creates a less seamless experience as the user navigates between screens.
C. Use a new version of the flow for each scenario.
Creating separate flow versions is not a dynamic solution. A version is a static snapshot, and you cannot run two different versions simultaneously based on a real-time condition. This approach is impractical and would require users to manually select and run the correct flow.
D. Use branching in the flow screen to show the proper scenario.
"Branching" is not a specific, standard feature available within a single screen component. This term is more applicable to the overall flow path controlled by Decision elements. Conditional visibility is the direct and intended feature for controlling a component's display on a single screen.
Northern Trail Outfitters uses a custom object Invoice to collect customer payment information from an external billing system. The Billing System field needs to be filled in on every Invoice record. How should an administrator ensure this requirement?
A. Define an approval process for the field.
B. Create a Process Builder to set the field.
C. Make the field universally required.
D.Require the field on the record type.
Correct Answer(s):
C. Make the field universally required.
Summary:
The requirement is to ensure a field is populated on every record of a custom object. The most direct and administratively simple way to enforce this at the system level is by making the field required in its definition. This prevents any record from being saved—whether created via the UI, API, or any automated process—without a value in this field, guaranteeing 100% compliance.
Correct Option:
C. Make the field universally required.
This is done in the field's configuration by checking the "Required" attribute. This applies a system-level mandate that the field must contain a value for the record to be saved, regardless of how the record is created or edited. It is the most robust and straightforward method to enforce this business rule.
Incorrect Option:
A. Define an approval process for the field.
An approval process is for routing records for approval based on criteria; it does not inherently force a field to be populated. A record with a blank field could still be submitted and potentially approved, failing to meet the requirement.
B. Create a Process Builder to set the field.
Process Builder is an automation tool, but it cannot be used to require a field. It could be used to default a value, but if the requirement is that a user or system must provide a specific value, Process Builder cannot enforce that a value is entered upon save.
D. Require the field on the record type.
This is a valid method, but it is not "universal." This setting only makes the field required for a specific record type and page layout combination. If a record is created via the API or on a different layout without this requirement, the field could be left blank.
When users log in to Salesforce via the user interface, which two settings does the system check for authentication? (Choose two.)
A. The role IP address restrictions
B. The user’s profile login hours restrictions
C. The user’s Two-Factor Authentication for API Logins permission
D. The user’s Two-Factor Authentication for User Interface Logins permission
Correct Answer(s):
B. The user’s profile login hours restrictions
D. The user’s Two-Factor Authentication for User Interface Logins permission
Summary:
When a user logs into the standard Salesforce UI (like a browser), the system authenticates their password and then checks two key permission settings that govern how and when they are allowed to log in. These are the Login Hours defined in their Profile, which restrict access to specific time windows, and the Two-Factor Authentication (2FA) settings for the UI, which enforce an extra layer of security beyond the password.
Correct Option:
B. The user’s profile login hours restrictions:
Login Hours are a profile-level setting that defines the specific days and time windows during which users assigned to that profile are permitted to log in. If a user attempts to log in outside of these designated hours, they will be denied access, even with correct credentials.
D. The user’s Two-Factor Authentication for User Interface Logins permission:
This specific user permission, when enabled, mandates that the user must complete a two-factor authentication process (e.g., using a verification code from an authenticator app) when logging into the web-based Salesforce user interface. The system checks for this requirement during the login process.
Incorrect Option:
A. The role IP address restrictions:
IP restrictions are not managed at the Role level in Salesforce. Network access is controlled through Trusted IP Ranges and Login IP Ranges in the profile or via a Network Access policy, which is separate from the role hierarchy.
C. The user’s Two-Factor Authentication for API Logins permission:
This permission is specifically for authenticating via the API (e.g., through Data Loader or other integrated applications). The question specifically asks about logging in via the user interface, so this API-specific setting is not checked during a standard browser login.
Reference:
Salesforce Help: "Control When Users Log In Using Login Hours" - https://help.salesforce.com/
Support agents at Cloud Kicks are spending too much time finding resources to solve customer cases. The agents need a more efficient way to find documentation and similar cases from the Case page layout. How should an administrator meet this requirement?
A. Use an interview flow to capture Case details.
B. Create a custom object to capture popular Case resolutions.
C. Direct users to Global Search to look for similar cases.
D. Configure Knowledge with articles and data categories.
Correct Answer(s):
D. Configure Knowledge with articles and data categories.
Summary:
The core problem is inefficiency in finding documentation and similar cases directly from the Case layout. The requirement is to provide a centralized, contextual, and searchable repository of solutions. Salesforce Knowledge is the native feature designed specifically for this purpose, allowing the creation of a knowledge base that can be directly integrated into the Case page for quick access to articles, filtered by relevant data categories.
Correct Option:
D. Configure Knowledge with articles and data categories.
Enabling Salesforce Knowledge allows administrators to create a formal knowledge base of solution articles. By adding the Knowledge component to the Case page layout and configuring data categories, support agents can quickly search for and filter relevant documentation and resolutions without leaving the Case record, dramatically reducing resolution time.
Incorrect Option:
A. Use an interview flow to capture Case details.
A flow is designed to capture or process data, not to help users find existing information. It would add an extra step for data entry but would not solve the problem of efficiently locating documentation and similar cases.
B. Create a custom object to capture popular Case resolutions.
While this could store data, it would require building a completely custom interface, search functionality, and layout components. This reinvents a wheel that Salesforce Knowledge already provides as a standard, powerful, and integrated feature.
C. Direct users to Global Search to look for similar cases.
This is a manual and inefficient workaround. It requires the agent to leave their current context, perform a search, and sift through unrelated results. The requirement is for a more efficient, integrated solution, which Global Search does not provide directly on the Case page.
Reference:
Salesforce Help: "Set Up Knowledge" - https://help.salesforce.com/
